While many say the new center on the ground floor of the Yale Bookstore is an improvement over last year’s center at 200 Elm St, some students still prefer the package receiving system of years past.
Yale Daily News
Students who wish to receive packages on campus will now find their deliveries in the depths of the Yale Bookstore.
This new welcome center seeks to address the frustration that has built up around the old location at 200 Elm Street, and is now the only student parcel receiving center at the University. Prior to the COVID-19 pandemic, the University operated a central parcel receiving center, located at 250 Church Street. congestion at the centralized center.
During the 2021-22 academic year, flood damage from Hurricane Ida caused the parcel center at 250 Church St. to be temporarily closed for repairs at the start of the fall semester. This prompted the University to open a temporary visitor center at 200 Elm Street, as well as separate visitor centers for nine residential colleges.
KaLa Keaton ’25 said that while the Yale Bookstore’s current parcel receiving center is an improvement in terms of staffing, she prefers where it was last year. The college-specific welcome center, Keaton said, was not only a convenience for her, but also a benefit for students looking for on-campus jobs.
“I know it was chosen as the job because it was a relatively low-maintenance job,” Keaton said. “From that point of view, it was a much more valuable thing, beyond mere convenience.”
Madelena Ruedaflores ’25 said that when last school year started, “the lines were unbelievably, unbelievably long” at the center at 250 Church Street.
Randy Picker, an employee at the Yale Bookstore’s parcel receiving center, said that while he’s heard from students that the current center is an improvement over last year, the parcel processing system meets still some technical issues – namely, there is sometimes confusion surrounding groups of students with the same first or last name.
Picker said students will receive an email from the center when he receives their package. Then they can expect to receive a second email that their package is ready for collection. According to Picker, students should pick up their packages within three days of receiving that second email.
“We haven’t returned packages that have been here longer than [three days, but] … we’ll probably start doing that soon,” Picker said. “If you’re not there to pick up a package, just give us a call and we’ll make sure it’s not returned to you until you can receive it.”
Student post boxes and Amazon lockers remain viable options for those looking to receive packages.